Jewelry Boxes Christmas Gift Return Policy
You may return your purchase for any reason if not completely satisfied. All orders placed after November 1st 2013 are eligible for return through January 10th 2014. Our standard return policy is 30 days from receipt of the item. Items must be returned as received with original packaging. Engraving and gift wrapping fees are non-refundable and customer is responsible for return shipping costs. A 10% restocking fee applies to all returns without exchange.
Please call toll free 1-866-417-7092 or email (include your order number) to obtain an RMA for your return. All orders sent back for return without this information will be refused and are not eligible for return.
Please see the "Returns and Exchanges" section for complete instructions.
Please notify us immediately if your order was damaged in shipment. We must receive notification of damage within 24 hours of receipt to protect claim eligibility by the carrier of the parcel. Purchases are insured upon shipment for your protection. We issue a UPS electronic call tag to the email address provided in your order. Please retain all original packaging material for any necessary shipping claims. A replacement will be sent upon receipt of UPS tracking information back to our offices.
Thank you again for shopping with us!